We are living in a time when people are continuously
plugged in to a variety of different media and that presents both opportunities
and challenges for the industry’s professionals. A trend that has been growing
rapidly in the recent years is time shifting and multi-screen viewing and it
poses a tricky problem for advertisers in particular. Neilson acknowledges this
issue in their State of the Media
report in saying,
The
advertising landscape is evolving at an unprecedented rate, influenced largely
by two factors: media fragmentation and population shifts. Changes in the
population are creating a younger, more diverse, more tech-savvy consumer base.
Identifying how to reach them has become more complicated due to an explosive
number of viewing options. (Nielson)
Advertisers have a lot to compete with as it gets harder
to catch and keep the attention of this new generation of tech-savvy,
multi-taskers. They know what they do and especially what they don’t want, ads
getting in the way of their content, and they are becoming increasingly skilled
at finding ways around that problem. This means that one impact of this trend
is that advertisers are going to be forced to branch out. According to an
article in AdAge, “Combining
broadcast and digital allows more impressions to be delivered across second and
third devices, where target audiences are consuming the most media” (Atkinson).
This art of combining broadcast and digital effectively has become more
important as the availability of multiple screens increases. As the article
goes on to say, “The more screens you have, the more likely you are to engage
in media multitasking” (Atkinson). As viewers shift their attention from one
form of media to another in order to avoid advertisers’ plugs, the advertisers
will have to make the same shift and be discreet about it.
Social
media will be a helpful tool for industry workers as people become increasingly
reliant on it. Through tracking social media it could be possible to pinpoint
specific times that you can expect your audience to shift and not shift their
attention. In an article from Variety,
the author talks about her struggles with wanting to time-shift for convenience,
but also feeling left out of a social experience if she does so:
The days
of “Must See TV” are giving way to the era of “Must Discuss TV.” That is the
real incentive to watch live — to remain a part of conversation with friends,
co-workers and the Internet. TV, especially for younger generations, occupies
two extremes on the viewing spectrum: It is either incredibly personal, as you
watch on your own sked, or incredibly social, with live tweets and texts fired
off every few moments. The middle ground has all but crumbled. (Marechal)
This is
helpful for advertisers to know because it’s a very real trend among the public
that can be honed in on and used strategically. Although this indicates that
even though an audience might occasionally endure commercials in order to watch
their favorite show live, they still have plenty of ways to shift their
attention during the breaks. A study described in AdWeek, however, has hopeful news on that front too: “Turner found that those who use a second screen
while watching TV still listen to the TV audio, and that dynamic audio can
actually pull them back to the first screen. The findings have implications for
advertisers as they think about how to get multitaskers’ attention early with
audio and keep it throughout the ad” (Moses). By making these sound
associations stick while people watch their limited dose of live TV,
advertisers can then transfer the memorable bits to the second screens
effectively.
The
root of the problem is going digital in a way that doesn’t scare off the
audience. As an article in The Wall
Street Journal describes, that area still needs help: “Survey participants
said they had several reasons for wanting to skip online ads including the fact
that they see the same ads being repeated or the ad was poorly targeted at them,”
but also goes on to say that, “Despite the complaints, most poll participants
said they would rather watch ads than pay for content. Only 18% of those polled
said they would pay a premium to avoid seeing ads” (Vranica). Even though it is
more trouble to avoid ads online than it’s worth to the majority of people,
advertisers need to avoid annoying their audience right off the bat or else
they will keep finding ways to evade the efforts of the industry.
Advertising
has entered a new age of possibility and has already made steps in the right
direction when it comes to keeping up with the needs and attention spans of
their audiences, but they need to be more discreet as well as more memorable if
they want to make their messages last.
Works Cited
"Advertising &
Audiences: State of the Media, May 2014." Nielsen.com. May 2014.
Web.
Atkinson, Kirsten. “Six Key
Trends as Upfront, NewFront Blend Into a Giant Play for
Video
Ad Dollars.” AdAge. 8 May 2013. Web.
27 Jan. 2015.
Moses,
Lucia. "What Does That Second Screen Mean for Viewers and
Advertisers?" AdWeek. 31 Mar.
2013. Web. 27 Jan. 2015.
Vranica, Suzanne. “What Do
Consumers Hate More Than TV Ads? Online Video
Commercials.”
The Wall Street Journal. 15 July
2014. Web. 27 Jan. 2015.
Marechal, A.J. “Watching Live TV Vexes
the On-Demand Generation.” Variety. 27
Sept.
2013.
Web. 25 Jan. 2015